Sniffie Public Site Privacy Policy

This is an up-to-date privacy policy for this website. It was last updated on 12th April, 2018.

1. Introduction

Sniffie (“Sniffie Service”) is a tool that can be used to automatically monitor web content across different web pages and automatically analyse and visualise said content. Sniffie’s public website (“Sniffie Public Site”) is a public website that offers general information about Sniffie Service.

This privacy policy explains you what Sniffie Public Site is and what it does. The main purpose of this privacy policy is to make sure all Sniffie Public Site end users understand that we as a service provider truly appreciate your intimacy and will make all in our effort to tell you how your personal information is collected, stored and used.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

2. What is Sniffie Public Site

Sniffie Public Site is a general information website regarding Sniffie and is also the home of Sniffie’s blog. It is available at available at Sniffie Public Site is hosted in Finland or the EU.

Sniffie Public Site does not host Sniffie Service: no information is transmitted between Sniffie Service and Sniffie Public Site.

3. What do we consider personal information

We believe your personal information is everything that can be directly linked to you. This would include your personal information such as name, email, address and phone number. We also consider your IP address to be private information.

Information other than described above we may consider non personal. This said, we still use all the precautions to use both your personal and non personal information collected safe. All information exchange between you and Sniffie Public Site is always encrypted via Secure Socket Layer (SSL) technology.

4. What personal and non personal information do we collect from the people that use Sniffie Public Site

a) Sniffie Public Site does not collect personal or non-personal information, until you personally visit Sniffie Public Site.

b) When you visit Sniffie Public, some information about your visit is automatically collected by Google Analytics to improve the user experience.

c) Sniffie Public Site automatically also collects your IP address and timestamp of location for logging purposes. This information is only accessible for Sniffie administrators and is only used for prevention of malignant behavior or crimes towards Sniffie Public Site or Sniffie Service. These include unauthorized access attempts to any data hosted by Sniffie.

d) When you visit Sniffie Public Site, you may choose to enter information to some of our contact forms. Some of these forms are hosted by third-party service providers such as Hubspot or Google.

e) Sniffie Public Site also offers the ability to chat to Sniffie personnel via Giosg chat service. Should you choose to chat with Sniffie personnel, the chat logs will be retained at Giosg.

5. When do we collect information

We collect information from you when you visit Sniffie Public Site or enter personal information in some of the forms (as explained above).

6. How do we get the information about you in the first place

We learn and get information from and about you when:

a) you willingly give it to us directly (e.g., when you enter your information in a contact form);

b) we collect it automatically for logging purposes as you visit Sniffie Public Site;

c) we collect it automatically via Google Analytics as you visit Sniffie Public Site for site optimization purposes

7. How do we use your personal information information

The main purpose to use your personal information is to make sure that we are able to contact you should you be interested in trying Sniffie Service at its current beta phase.

We also use personal information to monitor Sniffie Public Site usage to improve on its design and content.

We may also use your personal information to identify and mitigate causes of malignant behaviour toward Sniffie Public Site or Sniffie Service.

8. How do we protect your personal information

Sniffie Public Site is updated regularly and is scanned on a regular basis for security holes and known vulnerabilities in order to make using Sniffie Public Site as safe as possible. All connections are SSL secured both between you and Sniffie Public Site as well as you and our possibly utilized third-party service providers. No data exchange will occur without a SSL secured connection.

Sniffie Public Site backend and databases are only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential (such as Sniffie sales personnel).

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. These include, but are not limited to, prepared statements in database queries.

We do not give, sell or offer the data to anyone. In case of a crime or a suspicion of a crime a law enforcement personnel might need some Sniffie Public Site user information from our databases, the access may be granted.

All data at Sniffie is hosted in EU area.

9. Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with an advance notice. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

10. Third party links and services

Sniffie Public Site uses Google Analytics for visitor tracking to improve the site experience. We may also use other Google services occasionally to provide Sniffie Public Site. Read more about Google’s privacy policy here.

Sniffie Public Site may also include contact forms provided by Podio or Hubspot. Read more about Podio’s privacy policy here. Hubspot’s privacy policy is available here.

Sniffie Public Site may also have a chat provided by Giosg. Giosg privacy policy is available here.

11. GDPR Compliance

All our customers and Sniffie Public Site users, regardless of the country of origin, are treated with the equal right to have similar protections as all EU citizens.

Sniffie Software only uses external services that comply with EU GDPR regulations in a fashion that complies with all EU data protection regulations. Most user-related analytics are based on an obfuscated id, which cannot be connected to the user in person. Some user analytics may be related to the information willingly provide us data about you via contact forms or a chat. When you want to remove any data that you have provided to us, all your personal details are overwritten by obfuscation and no connection to your personal information can any longer be made.

Sniffie Software stores all data within the EU area in data centers scattered across different geographical regions. All connections between you, the user, and Sniffie are always encrypted. All data storage backups are also stored in the EU area in a separate cold data storage. All user details are handled with the utmost care and with security practices recommended by security experts in 2018.

12. Contacting Us

If there are any questions regarding this privacy policy you may contact us by emailing or using the contact information below.

Sniffie Software, Inc.
Valimotie 13A
00380 Helsinki